Water outage
Interruptions are usually over quickly. Your water company is the best source of information if one happens.
Before
- Keep bottled water at home: 3 litres of drinking water per person per day for 3 days is recommended, plus extra for baby formula, medical devices and pets. GOV.UK Be Ready: water outages
- Bottled water is the safest way to prepare. If you have no room for it, boiling or purification tablets can make other water safer; follow the product label, and most sources need filtering first. GOV.UK Be Ready: water outages
- A water butt is for flushing toilets or watering plants; never drink it. GOV.UK Be Ready: water outages
- If you're eligible, join your water company's Priority Services Register; ask anyone you care for whether they are registered. GOV.UK Be Ready: water outages
- If someone in the household relies on a medical device that needs water, make a plan with their care team. GOV.UK Be Ready: water outages
During
- Check your water company's website for service in your area and where to collect alternative water; if you're on the Priority Services Register they arrange it for you. GOV.UK Be Ready: water outages
- Use bottled water only for drinking, hand washing and preparing food. Soft and fizzy drinks are safe to drink too. GOV.UK Be Ready: water outages
- Ready-made baby formula is the safest option; powdered formula needs freshly boiled water. GOV.UK Be Ready: water outages
- To wash hands, fill a large clean bowl with water and add soap or a household disinfectant. GOV.UK Be Ready: water outages
Your rights
- In England, if an interruption lasts more than 12 hours, your water company should provide an alternative supply, such as bottled water or bowsers in the street. Citizens Advice: water interruptions
- In England, a planned interruption of more than 4 hours needs 48 hours' written notice, and compensation is usually due if the supply isn't back on time. Citizens Advice: water interruptions
Kit for this
Best-value eBay listings for the items this checklist mentions, by class. Prices checked 4 Nov, 22:54 UTC.
Food that keeps for years
The checklist asks for food that needs no cooking: tins and packets you already eat cover that. For a store that keeps for years, Food stores has five hand-picked freeze-dried buckets and bags, with how long each lasts and what a day costs worked out. They need boiling water.
Information, not advice. Every line links to the official source it comes from; follow that source and the instructions of the emergency services first.